Privacy Policy

1. Contacting Us

Data Controller:
DualBit S.r.l., Modena (Italy)
VAT (P.IVA): 03716620368
Iscr. REA CCIAA MO: 411645
Share Capital: € 20,000.00
PEC: dualbit@pec.it

For questions or inquiries: dualbit@dualb.it

2. What Data We Collect

• Metadata: Information manually provided by the user together with the uploaded manuscript photo (e.g., name, age, handedness, etc.)
• Analysis Results: AI-generated outputs derived from the manuscript analysis
• Diagnostics: Crash logs, app performance data, and usage statistics

3. Purposes of Collection

We process this data exclusively to:

• Provide the core functionality of the GraphIA app
• Deliver and improve the AI-based calligraphy and text analysis
• Monitor performance and detect technical issues or crashes
• Ensure service reliability and security
• Fulfill legal obligations, if required

We do not use your data for advertising, profiling, or third-party sharing.

4. Data Storage and Protection

• All stored data is securely hosted on servers located within the European Union
• Access is strictly limited to authorized personnel
• We apply strong encryption and modern security measures to protect your information
• Data is retained only for the time necessary to ensure app stability and service integrity, and is periodically reviewed and deleted